Call Center

Service
01800 35 66683
(01800 EL MONTE)

Nacional Monte de Piedad, as a very important institution is always innovating and improving its customer service.

On July 9 of the present year our Call Center will be two years old. This Call Center has qualified agents who will help you answering your phone calls in the kindest way and giving you all the information that you need about the operation of Nacional Monte de Piedad.

Information that you can easily find in our call center:

• Address and Phone numbers of our service centers.
• Requirements to pawn or redeem items, and information about payments in a bank or in other offices.
• Current situation of collaterals and remainders of the selling operations (demasías).
• Requirements to buy with a bill or a power of attorney.
• Requirements for cash loans with mortgage security.
• Cars pawn.
• Locations to sell and pawn specific items.
• Suggestions.
• Updating of sales dates, items that are not being temporarily accepted to be pawned, or any incident.
• Dates in which we will close our offices due to public holidays or any other reason.
• We will call you to offer information about the current promotions or discounts.

Remember:
Our phone number: 01 800 35 666 83
This is a toll free number (calling from any part of the country)
Personal attention from 8:00 AM to 8:00 PM
Monday through Saturday

Nacional Monte de Piedad offers a top quality, warm service with the main goal of satisfying our consumers’ needs in every way.