Our Philosophy

Having been founded in 1775, the Nacional Monte de Piedad is a private social welfare institution that keeps its original altruistic essence, and has specific social objectives such as:

• Making contracts of pawn loans
• Carrying out welfare tasks
• Helping small artisans to sells their goods.

Mission

Our mission is to maximize the benefits generated through the pawn shop, other financial services and high impact welfare activities, for the Mexican society.

Vision
We see ourselves as the top private and altruistic institution in the fields of pawn shops and welfare, having the ability to transform these activities, by encouraging the viability of the welfare sector, offering the best combination of products, quality and service, with an effective and profitable management.

Values

Honesty: For more than two centuries serving the Mexican society, the ethics and professionalism of the human resources of this institution have always given confidence to the customer.

Integrity: For more than two centuries supporting the Mexican families, Nacional Monte de Piedad has earned the confidence of millions of customers who refer to this great pawn shop as an Honourable Welfare Institution.

Efficiency: We pursue the goal of promptly attending the needs of the customer and of the institutional human resources, through programs that are established for every area in the Nacional Monte de Piedad

Effectiveness: Directing our activities successfully to the accomplishment of institutional objectives.

Respect: To carry out the institutional tasks with professionalism, and to give the necessary support to the customers asking for the services of two hundred-year-old institution.

Generosity: We must be generous with all the ones who ask for our services, supporting and guiding them in a kind way.

Discipline: Fulfilling the rules and values of our institution in order to keep an effective performance and harmony in our work team.

Institutional loyalty: It refers to an ethical behavior in each one of our actions. The institutional loyalty works as a guide made of the basic principles of the Nacional Monte de Piedad, thus creating a sense of belonging in its members.

Faithfulness: For more than two centuries this institution has served the people who have asked for our support. We have the strong commitment to serve with professionalism, ethics and honesty the more than six million customers that this pawn shop helps every year